In April 2014 I used to be presented a voucher for helping by having an sick individual on among yur flights. Unfortunately due to some unexpected situation I have not been capable to utilize the voucher.
I had a awful working experience employing American Airways! My gate was adjusted six periods and they had me operating from gate to gate to miss out on my flight! Then was put on An additional flight who’s gate was improved four moments following that! The people today at gate have been awful and didn’t treatment! My flight was delayed due to servicing issues then I lastly get on airplane and sit in my seat and my arm was scratched by an staff pushing the consume cart!
So approximately 12 noon on June twenty five, 2016, I tried to examine in for flight #3325 with American Airlines Boarding from VA at 2:33pm. When I initially approached the counter the Supervisor ( detailed on his tag) D. Halem (SP) said that I'd initially have to examine in on the pc. I explained that I was armed forces. Then he said which i must put my on bags around the rollers (at the rear of the counter). He ongoing to check me in, even so, later after issuing me a ticket he mentioned again that I must appear behind the counter and location my baggage within the roller, mainly because his back was lousy.
I also experienced an absolute nightmare of the flight with them. I filled out their 1500 phrase complaint variety by reducing it down to The purpose that even I did not realize what I'd undergone.
Luis not just bought us on the flight but upgrade to top quality. This was a major treat for us. The flight selection was AA2386 in the event that I spelled Luis’s final identify Completely wrong.
I am so unhappy in the way my very last flight was managed as what I take into consideration myself a valued client/
booking reference MKFCFC I am addressing this letter to you to precise my dissatisfaction about your services with regard to the flights referred to over.
we constantly fly united. generally. lately, nonetheless, we had the opportunity to purchase a Substantially lessen fare on the web through american airlines. now i see why it absolutely was lessen — customer service was atrocious, the web site didn’t perform correctly, And that i misplaced out on a great deal.
I not too long ago had a flight cancelled by American Airways and stood in a very line for 45 minutes to have rebooked on An additional flight. I used to be stunned to learn that the gate agents did not have a perspective to the accessible USAIR flights.
The lady who was assisting me with a wheel chair had no expertise in the DWF airport by itself. When she couldn't take me for the boarding gate she left me on just how.
PS I'd her within the return flight and it was evenm improved she life during the Phillie location And that i lived in the exact same location for few years so we experienced a dialogue about that .
on oct,21 I was returning home from dallas tx to Greensboro n.c. on fligt aa3071 when on my assigned seat a cockaroach was within the entrance seat in front of me the individual sitting beside me noticed it to we known as the fligt atendent and wouldn't occur untell quite a few calls for her notice the brot a man to come back Look at an just claimed its Okay and remaining we needed to trip every one of the way residence thinking the place that cockaroach was and were being did it go it absolutely was an my website exceptionally discusting excursion but had to acquire it again household .
When there was a few 50 percent hour to land I noticed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in precisely the same minute and I call him and she recurring that we actually must be there. With this instant he explained “remember to, don´t fear, I´m not anxious anymore, which means you shouldn´t be anxious anymoreâ€.
You should look into this so other passengers won’t provide the same experience…..I would like a reply from you also..